911 where is your emergency

We need to know that in order to send the units directly to the correct location. Your phone number is also verified so that if necessary, we can call you back for more information. Currently, cell phones do not relay their number or location over our Enhanced system, so if you call on one, be prepared to tell us your number.

Cellular companies are currently working on the technology to make their phones work with our Enhanced If you called by mistake, don't just hang up, tell the call-taker that you misdialed. All hang-ups are called back, and if we cannot make contact with you again, we will dispatch an officer to the location showing in the Enhanced screen. However, do not call and hang up just to get a response because you know we will dispatch to you.

Except in the cases just mentioned, you will get faster response if you stay on the phone to relay the pertinent information to us. The Stancounty. Com website has been translated for your convenience using translation software powered by Google Translate. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators.

If you talk too fast, the operator may have trouble understanding what's wrong and what kind of help you need. NEVER call as a joke or just to see what might happen. When the emergency operator has to take the time to talk to people who don't have a real emergency, other people who call and do need help right away might have to wait.

This is why dialing as a prank is a crime in many places. Also, make sure you are safe before you call Prior to electronically transferring the information to the appropriate dispatcher s , an operator must gather and enter certain information name, type of emergency, etc. No doubt Operators have one of the most stressful jobs in America. Not only must they think at lightning speed, but they must also act even more quickly.

They are experts at keeping calm and keeping the caller even calmer. To do this, dispatchers rely on a variety of complex systems which must work together seamlessly to provide the most efficient real-time services possible. Many centers can tell you exactly what to do until help arrives, such as providing step-by-step instructions to aid someone who is choking or needs first aid or CPR.

Do not hang up until the call-taker instructs you to do so. Can I text for emergency assistance? Calling by sending a text message is increasing across the United States, and efforts are underway to receive text messages at call centers nationwide. Even if text-to services are available in your community, a voice call remains the best way to reach If you send a text message to , but text-to services are not available in your community, you should receive an immediate bounce-back message from the wireless provider telling you that the text message was not delivered.

For more information about text-to go to quick facts. What should I do if I accidentally dial ? If you dial by mistake, or if a child in your home dials when no emergency exists, do not hang up — that could make officials think that an emergency exists, and possibly send responders to your location. Instead, simply explain to the call-taker what happened.

Can I dial from a wireless phone without a wireless calling plan? All wireless phones, even those that are not subscribed to or supported by a specific carrier, can call If disconnected, the center has no way to call back the caller. These uninitialized phones are often used to place malicious or fake calls to call centers. These calls are a burden on the system because call centers are required to find out whether or not an emergency truly exists.

Oftentimes, parents provide these uninitialized wireless phones as toys to young children, unaware that if the child dials , a live call will be connected with the local call center.