Can i get railcard at train station

You can do it on the day you are travelling, just ensure the ticket office is open. If you're applying at a station for the first time you'll need to complete an application form. You can print and fill in the application form which is available to download here and bring the form alongside either of the following:. If you're renewing your Railcard, you'll need to fill in the application form, and take your existing Railcard and Photocard.

These are automatically accepted as proof of your age. If you are renewing an online Railcard at a station you will need proof of age as above. Don't forget you must have your Railcard with you when buying tickets and travelling. If this is the case you can buy your discounted ticket from ontrain staff. Otherwise, if ticket facilities were available at the station you could be charged the full price Standard Single fare.

If the answer to your question is not in the above or you are having problems purchasing your Railcard, you can contact us. If you have any questions concerning rail ticket prices or journey planning, National Rail Enquiries will be happy to help you. If you have any comments about a specific rail journey please contact the train company that provides the service. To find their contact details see the list of Train Operating Companies.

Skip navigation. Renew my Railcard Manage my Railcard. Frequently Asked Questions? Most frequently asked questions How do I buy my Railcard for the first time? A: You can buy the Railcard online only. Please note that the Railcard is only available in digital format. A: Yes, you can. A: Please check your mailbox including your junk mail for an email from our Railcard team.

A: No. A: Yes. Alternatively, you can visit www. A: You do not need to prove your eligibility again if you already hold a Railcard and you are still between 26 and 30 years of age. Unfortunately, once a Railcard has been issued it is non-refundable. A: If you are travelling by train on a ticket with a Railcard discount, you must travel with your valid Railcard. A: The download code allows you to add a purchased digital Railcard to the Railcard app on your device. Click here for more information on download codes and managing your Railcard Please note that the Railcard app is available to download from the Apple Store and the Google Play store.

A: If you have already purchased a digital Railcard, you should have received an email which contains a download code. A: Check your mailbox including your junk mail for an email from our Railcard team.

A: If you lose the device where your Railcard was downloaded, you will need to log in to account and remove it from the lost device. Please note that you can only store your digital Railcard on a maximum of 2 devices.

A: In most cases, your digital Railcard will be available to use straight away. A: You can add your Railcard onto a maximum of two devices at any point in time. A: You can buy your Railcard online only.

A: Please click "Manage my Railcard" on the website homepage to log in to your account. The Railcard is only be available to purchase online via our website.

A: Yes, you can buy a Railcard for another person online as long as they are aged between 26 and 30 years old and have a valid passport, driving licence or National Identity card and a digital passport-style photo.

A: We accept machine readable passport number from all countries except for those issued in the Philippines and Bangladesh prior to You will need to input: 10 digits or characters into the first box three letters in the second box identifying your nationality seven digits in the third box an F or M identifying your gender in the fourth box seven digits in the fifth box the last two digits of your passport code in the sixth box.

If you only have one digit in this section, please add a 0 in front of it. You must: use your full name as it is shown on your passport. A: In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have.

You can: Email us: railcardhelp nationalrail. A: All customers must provide a photograph. A: You can renew your Railcard online within 30 days before it expired and before your 31st birthday. A: If you are aged years old and still in full-time education, you can choose whether to buy a Railcard, or buy a Railcard as a mature student. Mature students who are over the age of 30, can only choose the Railcard option. A: Please go to "Manage my Railcard" on the website homepage to log in to your account.

A: If you are using a driving licence to apply, please make sure that the name you use to apply for your Railcard is typed into your application in exactly the same format in which it is shown on your driving licence. A: Unfortunately no. A: Railcard are available offline for a period of up to 72 hours. A: You will need to contact our customer support team on so that we can better understand the activity that has caused your Railcard to be blocked.

A: We're sorry that you've experienced problems whilst uploading a photograph. Close your web browser before restarting it and logging in again Enable JavaScript on your web browser.

Your web browser may be configured in a way that it makes uploading the photo more difficult such as. Please check your settings and ensure that JavaScript is enabled Make sure you have up-to-date web browser software. Although our website supports the top browsers such as Internet Explorer, Chrome, Safari, Mozilla Firefox and Opera , some older versions of these browsers are more likely to cause problems uploading image files to our website.

We accept images up to 5Mb in size but the smaller the file the better - it will take less time to transfer to our servers. These are often difficult to detect but if other websites are unusually slow especially noticeable when downloading images , then your ISP may be having network issues or might be congested. You may want to check with your ISP by visiting their 'service status' webpage If you have done all the above and are still experiencing problems, then please call us on A: Please check that you have read each character of the code correctly.

A: To buy this Railcard, you must be aged 26 - 30 years old. A: Due to the pandemic far fewer people have been travelling by train. A: The Railcard is only available for 1 year. A: The image should be a good recognisable likeness of you. The Railcard app is not compatible with Windows Phones. A: Due to the pandemic fewer people have been travelling by train.

A: If you have given your title as "Mx" during the application process then this will be shown on your Railcard and in all correspondence that we have with you. However, the secure payment process is delivered by our Payment Provider and we are only able to offer the range of titles that it provides. In Internet Explorer 10 you can click the compatibility mode button to switch it on or off. Skip navigation. Renew my Railcard Manage my Railcard. Take a look below at the range of Railcards on offer.

Buy Now. Disabled Persons Railcard. Network Railcard. Senior Railcard.